The Works from RapidStart

The Works is a modern approach to services that breaks away from traditional hourly billing models. It's designed specifically for organizations that need ongoing support, customizations, and training for their Microsoft Dynamics 365 and Power Platform solutions. This subscription-based model provides predictable costs and continuous value, which is why it's gaining popularity among forward-thinking businesses.

Unlike traditional service models that charge by the hour or project, The Works provides unlimited access to our expertise for a fixed monthly fee. This means you can request changes, customizations, and support without worrying about mounting costs. It aligns our incentives with yours - we succeed when your system works efficiently, not when you need more billable hours.

You decide! Any authorized user within your organization can access the services included in The Works subscription. We typically work with a designated point of contact who helps prioritize requests, but we're flexible in accommodating requests from various team members based on your organization's needs and structure.

We welcome change requests from your users! When a user requests a change, we'll work with your designated point of contact to prioritize and implement it. This collaborative approach ensures that all changes align with your business objectives while addressing the specific needs of your users.

We provide multiple communication channels including a dedicated support portal, email, phone, and regular check-in meetings. Our team is responsive and accessible, ensuring that your questions and requests are addressed promptly. We also provide detailed documentation and progress updates for all work being done.

While The Works is comprehensive, there may be specific requirements that fall outside its scope. In such cases, we'll discuss the additional needs with you and provide transparent options, which might include a separate project agreement or an adjusted subscription level. Our goal is to find the most cost-effective solution for your needs.

Yes, we offer special pricing for qualified non-profit or EDU organizations. We understand the unique challenges and budget constraints that these organizations face, and we're committed to making our services accessible to organizations doing important work in their communities.

The most common subscription agreement is for 12 months, which allows us to invest in understanding your business and delivering consistent value. After the initial term, the subscription continues on a month-to-month basis with a 60-day notice period for cancellation. We also offer flexible terms for organizations with specific requirements.

We're happy to answer any additional questions you may have! Please visit our contact page to get in touch with us. Our team is ready to provide the information you need to make an informed decision about The Works subscription service.